ek9998 Terms and Conditions
Please read these terms carefully before using our platform. All rules regarding accounts, bonuses, payments and responsible gaming are described in detail here.
Table of Contents
1 General Terms
By accessing or using the ek9998 platform, you fully agree to these terms and conditions. If you disagree with any part of these terms, you are requested not to use this platform.
This document forms a legal agreement between ek9998 and users of the platform. These terms have been prepared in accordance with the laws and regulations of Bangladesh.
- These terms apply to all products, services and promotions of ek9998.
- Our privacy policy and responsible gaming policy are an integral part of these terms.
- If any specific promotion has its own additional terms, those will also apply.
- In the event of any conflict within the terms, the most recent version will be considered effective.
2 Account Registration
By opening an account on ek9998, you can enjoy our services. Please keep the following in mind when registering:
2.1 Single Account Policy
Each individual may open only one account. If the same person or members of the same family operate multiple accounts, ek9998 reserves the right to close all accounts and forfeit any winnings.
2.2 Accuracy of Information
All information provided at the time of registration must be true, complete and up to date. Providing false information may result in the permanent closure of the account.
- Full name, date of birth and contact details must be entered correctly.
- It is entirely the user's responsibility to keep their username and password confidential.
- Sharing account details with anyone else is strictly prohibited.
- If you suspect your account has been hacked or accessed without authorization, you must contact support immediately.
2.3 Account Ownership
The account is strictly personal. It may not be transferred, sold or gifted to anyone else.
3 Age Verification and Identity Confirmation
ek9998 is only for individuals aged 21 or above. Use of this platform by minors is strictly prohibited.
ek9998 reserves the right to verify the age and identity of any user at any time. The following documents may be requested for verification:
- A copy of the National ID Card (NID) or passport.
- A utility bill or bank statement as proof of current address.
- Proof of ownership of the payment method.
If verification documents are not provided within the specified time, the account may be temporarily or permanently suspended and withdrawals may be withheld.
4 Bonuses and Promotions
4.1 Welcome Bonus
On your first deposit at ek9998, you will receive a 100% bonus up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus and your total balance becomes ৳2,000. Depositing ৳22,000 or more gives you the maximum bonus of ৳10,000, making your total balance ৳32,000.
4.2 Wagering Requirement
A 10x wagering requirement applies to the welcome bonus. This means funds earned from the bonus can only be withdrawn after placing bets totalling 10 times the bonus amount.
4.3 General Bonus Rules
- The welcome bonus applies only once per account.
- The bonus must be used within the set time limit before it expires automatically.
- Multiple bonuses cannot be active at the same time unless stated otherwise in the relevant promotion.
- Fraudulently claiming bonuses will result in all bonuses and earnings being forfeited.
- ek9998 reserves the right to modify or cancel any bonus or promotion at any time.
5 Deposits and Withdrawals
5.1 Deposit Terms
Deposits at ek9998 can be made via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100. Deposits are generally credited to the account instantly.
5.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes.
- Identity verification must be completed before requesting a withdrawal.
- Withdrawals must be made using the same payment method used for the deposit; withdrawals via a different method are not permitted.
- In the case of suspicious transactions, ek9998 reserves the right to place a hold on the withdrawal and conduct an investigation.
- Funds obtained from bonuses cannot be withdrawn until the wagering requirement has been met.
5.3 Payment Processing
Delays beyond the standard timeframe may occur due to bank holidays, technical issues or the verification process. Please contact support for any issues in this regard.
6 Gaming Policy
6.1 Fair Play Policy
ek9998 believes in the principle of fair play. All games operated on our platform are conducted using a technically impartial process.
6.2 Prohibited Activities
The following activities are strictly prohibited and may result in account closure:
- Playing with the assistance of bots, automation software or artificial intelligence.
- Exploiting system errors or bugs to gain an advantage.
- Colluding with other users to manipulate games.
- Using the platform for money laundering or other financial crimes.
- Creating multiple accounts to take advantage of promotional offers.
6.3 Right to Cancel Games
ek9998 reserves the right to cancel any game or transaction resulting from a technical error and to adjust the relevant amounts accordingly.
7 Security and Privacy
ek9998 gives the highest priority to protecting users' personal and financial information. Our platform uses SSL encryption technology to keep all data secure.
- Personal data is not sold to third parties.
- Data is used only for providing services and fulfilling legal obligations.
- Our privacy policy explains these matters in detail.
For more details, please read our Privacy Policy page.
8 Account Suspension and Closure
8.1 Rights of ek9998
ek9998 may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause of these terms.
- Suspicion of fraudulent activity.
- Failure to complete identity verification.
- To meet regulatory or legal requirements.
8.2 Closure at the User's Request
If you wish to close your account yourself, please inform our support team. All active bets must be settled before closure and eligible funds may be withdrawn.
9 Responsible Gaming
ek9998 believes that gambling is a form of entertainment and should be enjoyed responsibly. Our platform has a number of protective measures in place:
- The ability to set deposit limits.
- A cooling-off period facility.
- A self-exclusion facility.
- Responsible gaming advice from support.
Gambling carries financial risk. Never bet more than you can afford. For more information, visit our Responsible Gaming page.
10 Changes to Terms and Contact
10.1 Policy on Changes to Terms
ek9998 reserves the right to modify, add to or remove these terms and conditions at any time. Registered users will be informed in a timely manner of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms.
10.2 Contact
If you have any questions or complaints regarding these terms, please contact our support team:
- Get instant assistance via 24/7 live chat.
- Contact us by email: [email protected]
10.3 Severability
If any clause of these terms is found to be invalid or unenforceable, all remaining clauses will continue to be fully effective.